Why Choose RSSL for Your Microsoft Dynamics CRM Project?

As a boutique consultancy, we provide the personal attention and specialized expertise that large consultancies can't match. We focus exclusively on Microsoft Dynamics CRM to deliver solutions that fit your business perfectly.

CRM Customization

Customize Microsoft Dynamics CRM to match your exact business processes, workflows, and industry requirements. No more compromises with out-of-the-box solutions.

CRM Configuration

Configure CRM entities, fields, forms, and business rules to support your specific business applications and data requirements.

System Integration

Integrate your CRM with existing systems including SharePoint, Power BI, Power Automate, and third-party applications for seamless data flow.

User Training & Adoption

Ensure successful CRM adoption with comprehensive user training, documentation, and ongoing support to maximize your investment.

Business Intelligence

Transform your CRM data into actionable insights with custom reports, dashboards, and Power BI integration for better decision making.

Data Migration

Seamlessly migrate your existing data from legacy systems, spreadsheets, or other CRM platforms to Microsoft Dynamics CRM.

Boutique Service, Enterprise Expertise

Unlike large consultancies that treat you as just another project number, we provide personal attention and deep expertise in Microsoft Dynamics CRM. Our boutique approach means you work directly with experienced consultants who understand your business.

Paul Ritchie - Microsoft Dynamics CRM Consultant

Paul Ritchie

Microsoft Dynamics CRM Consultant

With over 15 years of experience working with Microsoft Dynamics CRM, Paul specializes in helping New Zealand businesses configure and customize their CRM systems to work exactly how their business works.

His customers appreciate his ability to understand complex business processes and efficiently implement professional solutions that deliver real business value. Paul focuses on building long-term relationships and ensuring your CRM investment delivers maximum return.

Why Dataverse is the Smart Choice for Your Business

Based on real-world experience implementing solutions for law firms and other professional services, we've seen how Dataverse provides the perfect balance between customization and maintainability.

vs. Bespoke Development

Faster Delivery: 80% less development time compared to custom software. Lower Risk: Built on Microsoft's proven platform with enterprise-grade security and reliability. Best of Both Worlds: No-code simplicity when possible, custom code power when needed.

vs. Full Microsoft Dynamics Business Applications

Unlimited Flexibility: Start with no-code configuration, extend with custom code when platform limits are reached. Cost Effective: Significant licensing cost savings compared to full Dynamics business applications. No Platform Limitations: Break free from out-of-the-box constraints while keeping the power of Microsoft's cloud platform.

Real-World Example: Professional Services

Implemented practice management system with custom invoicing, timekeeping, document automation, and billing integration. Result: Significant reduction in administrative time, improved client satisfaction, and seamless integration with existing workflows.

Rapid Implementation

Quick Start: Working prototypes in days, not months. Iterative Development: Build, test, and refine with real user feedback. Scalable: Start small and grow as your business needs evolve.

Enterprise Security

Microsoft Security: Built-in compliance, encryption, and threat protection. Role-Based Access: Granular permissions for different user types. Audit Trails: Complete visibility into data access and changes.

User Adoption

Familiar Interface: Microsoft 365 integration means users already know the interface. Mobile Ready: Works seamlessly on phones and tablets. Training Friendly: Intuitive design reduces training time and resistance.

Industries We Serve

We've helped businesses across various industries implement Microsoft Dynamics CRM and Dataverse solutions tailored to their specific needs.

Training & Education

Student management, course delivery tracking, and automated certification systems for training institutes and educational organizations.

Nursery & Horticulture

Inventory management, seed tracking, sales processes, and delivery manifests for plant nurseries and horticultural businesses.

Transport & Logistics

Fleet management, route optimization, delivery tracking, and customer service systems for transportation and logistics companies.

Manufacturing

Production tracking, quality control, inventory management, and customer relationship management for manufacturing businesses.

Legal & Professional Services

Practice management, custom invoicing, timekeeping, document automation, and billing integration for law firms and professional service providers.

Understanding Your Microsoft Platform Options

Microsoft offers different platforms for business applications. Here's how Dataverse and Power Apps compare to other Microsoft solutions.

Dataverse + Power Apps

What it is: Microsoft's low-code platform combining a cloud database (Dataverse) with app building tools (Power Apps).

Best for: Custom business applications, workflow automation, and solutions that need to grow with your business.

Cost: Pay-per-user licensing, typically $20-40 per user/month.

Microsoft Dynamics CE

What it is: Full-featured CRM platform with Sales, Customer Service, Marketing, and Field Service modules.

Best for: Large enterprises needing comprehensive CRM functionality out-of-the-box.

Cost: $95-160 per user/month depending on the module.

Microsoft Dynamics Customer Engagement (CE) - the full-featured CRM platform including Sales, Customer Service, Marketing, and Field Service modules

Custom Development

What it is: Building applications from scratch using traditional development methods.

Best for: Highly specialized requirements that can't be met by existing platforms.

Cost: High development costs, ongoing maintenance, and infrastructure management.

Ready to Transform Your Business?

Let's discuss how Microsoft Dynamics CRM can be customized to work perfectly for your business. We offer a free consultation to understand your needs and show you what's possible.

Get In Touch

Paul Ritchie

Microsoft Dynamics CRM Consultant

paul@rssl.dev

Christchurch, New Zealand

Available for projects nationwide

Request Free Consultation